Policy for Website and Mobile Application Usage

  • Any personal information shared by you in our website and mobile application shall be kept confidential in accordance with Pramod Hotels & Resorts's reasonable security practices and procedures. Personal information, shared by you, shall be used for doing the intended business with you.

  • Pramod Hotels & Resorts assures you that in the event of your personal information being shared by Pramod Hotels & Resorts with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you. You hereby grant your consent to Pramod Hotels & Resorts to share such information with its subsidiaries, business associates etc.

  • Pramod Hotels & Resorts reserves its rights to collect, analyse and disseminate aggregate site usage patterns of all its visitors with a view to enhance its services to the visitors. This includes sharing the information with its subsidiaries and business associates as a general business practice.

  • In the course of its business, Pramod Hotels & Resorts may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.

  • Cookies: - To personalize your experience on Pramod Hotels & Resorts's website and mobile applications or to support one of its promotions, Pramod Hotels & Resorts may assign your computer browser a unique random number (cookie). "Cookies" enhance performance [AS1] in important ways like personalizing your experience, or making your visit more convenient. Your privacy and security will not be compromised when you accept a "cookie" from Pramod Hotels & Resorts's Website. However, please note that each time you visit our website / mobile applications, we automatically receive and record certain information of your session. Like many other websites and mobile applications, we use log files. These files merely log visitors to the website or mobile applications which is a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks made by you. This information is used to analyse trends, administer the website or mobile application, track your movement around the website or mobile application, and gather demographic information[AS2] . These log files and the information contained in it, such as IP addresses, and other such information, cannot be used by us to identify or ascertain your identity.

  • You may choose to share certain special categories of personal data, such as health, with us directly (or through authorised persons, travel agents, etc.) in certain circumstances. We collect such special categories of personal data only when it is essential. Examples of where we may collect and process sensitive personal information includes the following:

    • Where you have requested specific medical assistance from us, such as the provision of a wheelchair, medical assistance; or

    • Where such information has been passed onto us by a third party, where you have given that third party consent to do so, such as the travel agent through which you made your booking or from other hotels for your onward journey, where the processing of such special categories of personal data is required for the processing of your service request.

  • By providing such special category of personal data you agree that we may collect, use and share this information with third parties for the purpose of processing your service request, as described in this Privacy Policy[AS3] .

  • Pramod Hotels & Resorts shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorised persons consequent to misuse of the internet environment.