FAQs

    What is Pramod Hotels & Resorts known for?

    Pramod Hotels & Resorts is known for premium hospitality experiences across Odisha, offering beachfront resorts, luxury stays, wedding destinations, and corporate event venues with exceptional service standards.

    Where are your properties located?

    Our key properties are located in:

    • Gopalpur (Pramod Lands End Resort, a member of Radisson Individuals)
    • Puri (Pramod Convention & Beach Resort)
    • Cuttack (Pramod Convention & Club Resort)

    How can I make a booking?

    You can book through:

    • Our official website
    • Direct call to the reservations team
    • Email inquiry
    • Travel partners and OTAs

    What payment methods are accepted?

    We accept:

    • Credit/Debit Cards
    • UPI Payments
    • Bank Transfers
    • Cash (as per policy)

    Is an advance payment required?

    Yes, an advance payment is required to confirm bookings, especially during peak seasons, weddings, and events.

    What is your cancellation policy?

    Cancellation policies vary depending on:

    • Booking type
    • Season
    • Event/Wedding bookings

    Guests are advised to check specific terms at the time of booking.

    Are extra beds available?

    Yes, extra beds can be arranged at an additional charge for guests above a certain age.

    Are pets allowed?

    Pet policy varies by property. Kindly check with the reservations team before booking.

    Do you have in-house restaurants?

    Yes, all our properties feature multi-cuisine restaurants offering local and international dishes.

    Do you provide customised menus for events?

    Absolutely. We offer tailored menus for:

    • Weddings
    • Corporate events
    • Social gatherings

    Do you host destination weddings?

    Yes, we specialise in destination weddings, especially at our beachfront properties in Gopalpur and Puri.

    What event venues are available?

    We offer:

    • Banquet halls
    • Lawns
    • Beachside venues
    • Boardrooms

    Do you provide event planning services?

    Yes, our team assists with:

    • Venue setup
    • Catering
    • Décor coordination
    • Guest management

    What amenities are available at your properties?

    Amenities may include:

    • Swimming pool
    • Spa & wellness
    • Fitness centre
    • Free Wi-Fi
    • Conference facilities

    Do you provide airport or railway transfers?

    Yes, transfers can be arranged on request at an additional cost.

    Do you have in-house restaurants?

    Yes, all our properties feature multi-cuisine restaurants offering local and international dishes.

    Is parking available?

    Yes, complimentary parking is available for in-house guests.

    Do you offer corporate packages?

    Yes, we provide customised corporate and MICE packages, including stay, conference, and dining.

    How can I inquire about corporate events or bulk bookings?

    You can contact our sales team via:

    • Phone
    • Email
    • Website inquiry form

    What safety and hygiene measures do you follow?

    We follow strict hygiene protocols, including:

    • Regular sanitisation
    • Food safety standards
    • Staff training on hygiene practices

    Are unmarried couples allowed?

    Yes, unmarried couples are allowed with valid government-issued ID proof, as per hotel policy.

    Can I request special arrangements (decor, cake, etc.)?

    Yes, we can arrange:

    • Birthday/anniversary setups
    • Cakes
    • Romantic dinners
    • Custom surprises

    (Advance notice required)

    Continue your booking